Ensuring the efficiency of your instrument is our mission
The reliability and longevity of electromedical equipment can be influenced by various factors. Our specialized staff is at your complete disposal to assist you through:
– Problem solving with fast and efficient solutions
– An expert staff of qualified engineers and technicians
– Various types of service contracts
– First-response training courses
– Device updates
Effective technical interventions
We design and manufacture our products; this guarantees us a deep knowledge of our devices.
Telephone technical service
Technically qualified personnel answer our telephone support, often resolving your problems directly over the phone.
Service contracts
Depending on different needs, we provide a wide range of service customization options. The duration of the contract is customizable:
– Full Risk
– Scheduled Preventive Maintenance
Rapid response
Our long technical experience in the field and in-depth knowledge of our products translate into rapid response times.
By your side, throughout
the national territory
Maintenance and technical support for our products are guaranteed in all regions of Italy thanks to our network of “SIMAD Qualified Service Centers.” Through specific training courses, we continuously prepare the technicians of the selected facilities in accordance with quality and professional standards to ensure maximum efficiency and professionalism.